Your Personal Data:
You will be asked to provide us with Personal Data and contact details when you:
- Use our Website
- Purchase our Software
- Send us support requests
- Signup for our mailing lists
We will only use information held about you for the following purposes:
- To understand usage patterns and improve our Website.
- To allow us to troubleshoot, and improve our Software and Website.
- To communicate with you by responding to your requests through emails and the forum.
- To inform you of news and updates with regards to our Software through email.
- To notify you about changes to our Software.
Anonymous App Usage Information:
Our website and softwares send anonymous usage information to NeededApps. This information only serves us to count the number of users as well as to determine the most used features in order to improve our products.
We do not collect any personally-identifiable information, and we do not collect any information stored on your websites. Should you have any questions about the anonymous usage information that we collect, please contact us and we’ll be happy to answer any questions you might have. Please note, due to the fact that none of the usage data we collect can be personally-identified, we are unable to process any requests to remove information which may have previously been submitted as we cannot identify any individual user data.
Paddle — Online Store:
Paddle are our online payment processor, they collect your information at checkout to process your purchase. Upon checkout there is also an optional check-box to allow us to contact you for marketing purposes. This is opt-in and is compliant with GDPR. If you would like your purchase history deleted please contact us.
You can read more about Paddle and GDPR here.
MailChimp — Promotional Newsletter:
We use MailChimp for sending occasional newsletters and promotions for our software. You would have signed up to this newsletter via our online store, website, or in app. We use this information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We also gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. You can unsubscribe from this list at any time by clicking the “Unsubscribe” link at the bottom of all emails from us. Alternatively you can contact us and we’ll do it manually for you.
You can read more about MailChimp and GDPR here.
Access to your personal information:
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at
firstname.lastname@example.org and we’ll do out best to locate all the information we have on you.